Complaints
Have a concern? Here's how we resolve it
If something about a completed transaction doesn't sit right with you, this is the fastest way to reach us.
- 1
Contact us within 24 hours
Call +91 9258344869 or email care@igoldcash.in describing your concern. Prompt contact gives us the best opportunity to investigate.
- 2
Share your transaction details
Your name, phone number, the date of your visit, and the written quote you received.
- 3
We investigate
We review our transaction records, purity test results and weighing data within 2 business days.
- 4
Resolution
Payment or clerical errors are corrected immediately. Purity or rate concerns get a full explanation with our documented test results.
File a complaint
Tell us what happened and we’ll get back to you within 2 business days.
Prefer to talk?
Call us directly for the fastest response.
Call +91 9258344869Or email care@igoldcash.in