Terms & Conditions

Last updated: 20 June 2026

These Terms and Conditions ("Terms") govern your use of the IGoldcash website at igoldcash.in and your transactions with IGoldcash at our store located at BS-26, Nehru Colony, Dehradun — 248001, Uttarakhand, India. By accessing our website or transacting with us, you agree to be bound by these Terms.

1. About IGoldcash

IGoldcash is a registered gold buying business that purchases gold jewellery, coins, and bars from individuals at live MCX market rates. We are not a jeweller, pawnbroker, or lender. Our sole service is the purchase of gold for immediate payment.

2. Gold purchase process

When you sell gold to IGoldcash, the following terms apply:

• Valuation: gold is valued based on verified purity (using professional testing equipment) and weight (using calibrated digital scales), priced at live MCX market rates at the time of transaction.
• Written quote: you will receive a written price breakdown before making any decision. You are under no obligation to accept the quote.
• Final price: the price in the written quote is the exact amount that will be transferred to your bank account. No further deductions will be made.
• Transaction completion: a transaction is completed once you accept the written quote, complete KYC verification, and the payment is confirmed in your bank account.
• Finality of sale: once a gold purchase transaction is completed and payment is made, the transaction is final and cannot be reversed. If you have concerns about a completed transaction, contact us within 24 hours at care@igoldcash.in.

3. KYC and documentation

IGoldcash is required by RBI guidelines and the Prevention of Money Laundering Act (PMLA) to collect Know Your Customer (KYC) documentation:

• Transactions up to ₹50,000: no documentation required.
• Transactions ₹50,000 to ₹2,00,000: valid government-issued photo ID (Aadhaar, Passport, or Driver's License).
• Transactions above ₹2,00,000: PAN Card mandatory under Section 269ST of the Income Tax Act, 1961.

By submitting KYC documents, you declare that the documents are authentic and belong to you, and that the gold being sold is your legitimate property.

4. Ownership of gold

By selling gold to IGoldcash, you represent and warrant that:

• You are the legal owner of the gold items being sold, or are duly authorised to sell them on behalf of the owner.
• The gold items are free of any encumbrances, liens, or disputed ownership claims.
• The gold was not obtained through illegal means.

IGoldcash reserves the right to refuse a transaction if it has reasonable grounds to believe these representations are not accurate, and to report suspicious transactions to the relevant authorities.

5. Pricing and rates

Gold is priced at live MCX (Multi Commodity Exchange of India) market rates at the time of the transaction. Rates fluctuate throughout the day. IGoldcash does not assure any specific rate in advance — enquiries about the day's rate should be made by calling +91 9258344869 on the day of your visit.

6. Payment

Payment is made via bank transfer (NEFT, IMPS, or RTGS) directly to your bank account. You must have a valid Indian bank account in your own name to complete a transaction. You will confirm receipt of payment before leaving our premises.

7. Website use

• The gold price calculator on our website provides indicative estimates only and does not constitute a binding quote. The actual quote is provided only after physical purity testing and weight measurement at our store.
• You agree not to use our website for any unlawful purpose or in any manner that could damage or impair the website.
• All content on igoldcash.in is owned by IGoldcash and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

8. Limitation of liability

To the maximum extent permitted by applicable law, IGoldcash shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim arising from a transaction shall not exceed the transaction value.

9. Governing law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.

10. Changes to terms

We may update these Terms from time to time. The "last updated" date reflects the most recent revision. Continued use of our services after any change constitutes acceptance of the revised Terms.

11. Contact

IGoldcash
BS-26, Nehru Colony, Dehradun — 248001, Uttarakhand
+91 9258344869  |  care@igoldcash.in